How InsideBoard helps Michelin to boost its Salesforce adoption
Franck Sire, Global CRM Change Manager at Michelin, talks about the launch of the “Engage” program, a CRM program aimed at improving customer… Read More
Technology adoption
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Choosing the best system to ensure successful adoption
Digitization of internal processes, introduction of new tools, creation of new entities, change of manager or a move to new premises: change management affects every… Read More
Digitizing Procurement and Onboarding Suppliers: Problem Solved?
In this digital world and time of e-procurement, big companies are putting a lot of thought into transforming and digitizing purchasing. One such company in… Read More
Boosting CRM time to value with InsideBoard
In 2019 the Board of an international professional services company decided to launch an ambitious customer-centricity program. They needed to respond to growing market competition… Read More
The CRM Adoption secrets
How to define CRM adoption? How does CRM adoption work? What are the main barriers to CRM adoption? How have remote work and… Read More
Success Story: PwC succeeds in its Salesforce CRM adoption
The challenge was to engage audit, consulting managers and associates in customer relationship management and to boost sales and marketing performance based on Salesforce CRM. Read More
Digitize your change management for a successful ERP implementation project
Making an ERP system a successful part of your digital transition… You can do it! Enterprise resource planning (ERP) software is an information system considered… Read More
e-Sourcing Tools: What Procurement Departments Need for Successful Adoption
Why hasn’t e-Sourcing for bid management become the norm for procurement teams like CRM has for sales teams? A few reasons come to mind: poor… Read More
Purchasing departments take on the challenge of adopting new tools and processes
A product of the internet age, purchasing departments have simultaneously invented their own roles and their own software tools. The continuous transformation of those roles… Read More
Good practices for keeping your remote employees engaged
At a time when companies are going through the unprecedented events caused by the health crisis resulting from the Covid-19 pandemic, all sorts of questions… Read More
