We’re pleased to announce that InsideBoard has obtained the ScoreFact® label for 2020. Our team is particularly proud of the satisfaction survey results in which 90% of our customers say they are satisfied or very satisfied and see the InsideBoard platform as a key factor driving the success of their transformation projects!
That’s why, for the second year in a row, we embarked on an ambitious process with ScoreFact®, an independent organization with the most stringent certification process in Europe for IT solution vendors. This process evaluates 14 essential topics, including fulfillment of commitments made prior to sale, capacity to manage crises, impact of our solution on transformation projects, solution implementation and product effectiveness.
The main results of the survey:
- 90% of our customers say they are satisfied or very satisfied
- 100% of customers trust InsideBoard to manage a crisis situation
- Customer-recognized project management, stayed on budget and met deadlines
- 80% of our customers consider the product on leading edge of technology
“For InsideBoard, the first AI platform for change management, 2020 is an important year. Since companies must engage their employees en masse in their digital transformation, particularly in the urgent context of the current crisis, we want to help you build continuity into this process and prepare for the future. So now more than ever, our priority is to maintain and improve the satisfaction level of our customers.”, said Michaël Bentolila, CEO & co-founder of InsideBoard.